Your Queries, Answered
Frequently Asked Questions
Find answers to common questions about our products, services, and ordering process.
To inquire about a product, simply click on the “Make Inquiry” button on the product page. This will open a contact form where you can submit your inquiry along with any specific details or requirements you have.
We strive to respond to all inquiries promptly. You can expect to receive a response from our team within 24-48 hours. If you haven’t heard back from us within this time frame, please check your spam/junk folder or contact us again.
Yes, you can inquire about multiple products in a single inquiry. Simply list the products you’re interested in and provide any relevant details or questions in the message field of the contact form.
There’s no limit to the number of inquiries you can submit. Whether you have questions about one product or multiple products, our team is here to assist you with your inquiries.
Yes, you can request customization or personalization for our products. When submitting your inquiry, please include details about the customization you’re interested in, such as sizing, colors, or special design requests.
Our team will confirm product availability and provide you with the most up-to-date information when responding to your inquiry. If a product is out of stock or unavailable, we’ll let you know and may offer alternatives or notify you when it’s back in stock.
There’s no minimum order quantity for inquiries. Whether you’re interested in purchasing one item or multiple items, we’re happy to assist you with your inquiry.
Yes, we may be able to provide samples of certain products upon request. Please include your request for samples in your inquiry, and our team will provide you with more information about sample availability and pricing.
When submitting an inquiry, please include as much relevant information as possible, such as the product name, quantity desired, customization preferences, and any specific questions or requirements you have.
If you need to follow up on your inquiry or check its status, you can reply to the email thread from our team or contact us directly through our website’s contact form. We’re here to assist you throughout the inquiry process and provide any updates you may need.